Estech Systems, Inc. (ESI) delivers high-performance business phone systems and cloud services that are simple, intuitive and uniquely integrated, backed by its superior technical support and available in multiple deployment models. Founded in 1987, the company has sold more than 350,000 systems. Through its network of certified ESI resellers, the company provides end-to-end solutions that give businesses the power to choose the features they want and need. ESI is a privately held corporation headquartered in Plano, Texas.
VoIP (Voice over Internet Protocol) is a great technology that allows you to make and receive telephone calls over the Internet and has been in the mainstream now for going on 9 years. It can also be referred to as an Internet Phone. VoIP(Voice over IP) enables you to make cheap telephone calls over a broadband Internet connection, (usually a DSL, broadband cable connection, or T1), instead of using your regular telephone service.
Successful companies are always looking for new ways to do more with less -- keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses.
Avaya puts the solution at your fingertips: the Avaya IP Office communications system.
Amazing Flexibility and Features
Today’s businesses demand the best communications tools. ESI communications Servers come with everything you need. Built-in features include flexible IP/digital architecture, high quality voice mail, live call recording, auto attendant, automated call distribution, advanced Caller ID, and the exclusive Esi-Dex™ speed-dialer.
Advanced technology that’s built-in,not added on.
Because all vital business features are designed into ESI Communications Servers (and not added on), everything works smoothly, easily, and intuitively. You don’t pay anything extra, because everything you need is built right in. Best of all, an ESI system is incredibly easy to use. Just press the HELP key for spoken assistance from ESI’s Verbal User Guide.™ In short, an ESI Communications Server is fully-featured, yet easy to use and is very affordable. It’s a better business communications system - period.
ESI options to make your business environment more efficient.
ESI Presence Management uses RF scanning technology to offer presence status, call control, entrance security, and documented tracking of users’ work hours and attendance history.
ESI Media Management gives authorized access to call recordings, live and recorded video, system call activity data, and ESI Presence Management access records. This helps your organization improve security, enhance productivity, control costs and reduce inherent risks.
VIP 7 (Visually Integrated Phone) unified communications applications help you manage your ESI voice mail and contacts from your PC and include added-value features such as secure text-messaging. VIP 7 Softphone provides the capabilities of an ESI desktop IP phone - particularly useful in remote locations. With VIP 7 PC Attendant Console, everything your attendant needs to handle your callers efficiently is just a mouse-click away. And VIP 7 ACD Supervisor gives an ACD manager various reports and real-time views of agents’ status and performance, while VIP 7 ACD Agent shows fellow agents’ status to the employee.
Avaya IP Office is the right choice for any small and medium size business today—whether you have 5, 25 or 3500 employees…just getting started or already established…have a single office or multiple locations.
Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone—using wired, wireless or broadband connections.
IP Office easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need—whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker.
Helping small to large companies around the world use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. If that’s what you want for your small or medium size business, it’s time to take a close look at Avaya IP Office.
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