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Converged Networks is a company that sells and services the ESI, Avaya and Nortel product lines. We have decades of experience in the business and are much more flexible in our response times than the bigger players mainly because we are a company that is owned by the employees and we all want to ensure the success of our business and yours. The most important goal in mind is the complete satisfaction of our customers.

We are committed to supersede our customer’s expectations by ensuring better work with attention to detail that seems to be lacking in today’s world of communications.

ESI

Estech Systems, Inc. (ESI) delivers high-performance business phone systems and cloud services that are simple, intuitive and uniquely integrated, backed by its superior technical support and available in multiple deployment models. Founded in 1987, the company has sold more than 350,000 systems. Through its network of certified ESI resellers, the company provides end-to-end solutions that give businesses the power to choose the features they want and need. ESI is a privately held corporation headquartered in Plano, Texas.

VoIP Lines

VoIP (Voice over Internet Protocol) is a great technology that allows you to make and receive telephone calls over the Internet and has been in the mainstream now for going on 9 years. It can also be referred to as an Internet Phone. VoIP(Voice over IP) enables you to make cheap telephone calls over a broadband Internet connection, (usually a DSL, broadband cable connection, or T1), instead of using your regular telephone service.

Avaya

Successful companies are always looking for new ways to do more with less -- keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses.

Avaya puts the solution at your fingertips: the Avaya IP Office communications system.

Estech Systems (ESI)

We Make It Easy To Communicate.

More Info

Amazing Flexibility and Features


Today’s businesses demand the best communications tools. ESI communications Servers come with everything you need. Built-in features include flexible IP/digital architecture, high quality voice mail, live call recording, auto attendant, automated call distribution, advanced Caller ID, and the exclusive Esi-Dex™ speed-dialer.



Advanced technology that’s built-in,not added on.


Because all vital business features are designed into ESI Communications Servers (and not added on), everything works smoothly, easily, and intuitively. You don’t pay anything extra, because everything you need is built right in. Best of all, an ESI system is incredibly easy to use. Just press the HELP key for spoken assistance from ESI’s Verbal User Guide.™ In short, an ESI Communications Server is fully-featured, yet easy to use and is very affordable. It’s a better business communications system - period.

ESI options to make your business environment more efficient.


ESI Presence Management uses RF scanning technology to offer presence status, call control, entrance security, and documented tracking of users’ work hours and attendance history.


ESI Media Management gives authorized access to call recordings, live and recorded video, system call activity data, and ESI Presence Management access records. This helps your organization improve security, enhance productivity, control costs and reduce inherent risks.


VIP 7 (Visually Integrated Phone) unified communications applications help you manage your ESI voice mail and contacts from your PC and include added-value features such as secure text-messaging. VIP 7 Softphone provides the capabilities of an ESI desktop IP phone - particularly useful in remote locations. With VIP 7 PC Attendant Console, everything your attendant needs to handle your callers efficiently is just a mouse-click away. And VIP 7 ACD Supervisor gives an ACD manager various reports and real-time views of agents’ status and performance, while VIP 7 ACD Agent shows fellow agents’ status to the employee.

VoIP Lines

VoIP Information
Converged Networks Inc. is offering Business VoIP Lines for $18.95 per line with unlimited North American Long Distance (excluding Hawaii, Alaska and North-Western Territories)

Avaya IP Office

Avaya Website

Avaya IP Office is the right choice for any small and medium size business today—whether you have 5, 25 or 3500 employees…just getting started or already established…have a single office or multiple locations.


Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone—using wired, wireless or broadband connections.

IP Office easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need—whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker. 


Helping small to large companies around the world use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. If that’s what you want for your small or medium size business, it’s time to take a close look at Avaya IP Office.

WHAT OUR FANTASTIC CUSTOMERS SAY

"What I like about Converged Networks was their ability to get things done on a timely basis. They offered amazing ideas and then implementation on our telecommunications for the company. I wouldn't hesitate recommending their services from smaller installations to Enterprise level. Their team has all the certifications AND qualifications that we expected from a supplier of goods and services. Good work and we will together again, soon." 

On behalf of Habitat for Humanity Brant, I would like to thank Converged Networks for providing technical support to our ReStore Donation Center renovation.

Not everyone is aware that all the products in the store are donated and every dollar earned supports the work of Habitat for Humanity Brant. In order to maximize our customer service experience and make the donation process simple and convenient, we underwent a renovation that involved rewiring lines and setting up a new phone answering menu. We appreciated the informative guidance and efficient service we received from Jim Hastings.

The gift of Jim’s time and talent has made a significant impact on our ability to provide a professional customer service experience.

The whole community benefits from the Habitat program because of supporters such as you!

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"We are very pleased with the business relationship we share with Converged Networks. We have found their service to be dependable and friendly. Their product knowledge and willingness to listen to our needs is very important to our company."

“When we moved to a new building, we required a full phone system to be installed; we had a specific time frame to accomplish this. We had to switch our business phones from one building to another without service interruptions. Converged Networks were able to get the job done on time for this critical event. The technical knowledge and work ethic of their staff is outstanding. I always recommend Converged Networks to everyone; they are among the best in their field.”