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Converged Cloud Telephony Solutions Comparison

Features Converged Cloud 
Telephony Solutions
Other Hosted Services Physical Phone System
Capital investment
Installation costs up-front (not including phones)
Physical phone system on premise
Proprietary phones
Any SIP phone can be used
Any SIP device can be used
Flexibility in resizing and usage
Maintenance agreement
Contract required
Potential bottlenecking
Fast turn around time
Zero downtime
Redundancy included
Service calls included